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Let shopping be fun
customers are for life NOT just for christmas .. Continue reading »
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What happens after the social media bubble bursts?
I live in the post social media world.. what does this mean? The social media revolution has already happened in our personal lives and is rapidly influencing our business lives. During my training...
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The End of Retail as we know it.. the writing’s on the wall..
Social retail is not just about being online – it is much bigger than that.. it is about how you as a retail business manage your conversations with your customers AND how you empower them to talk to...
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April Sales UP but what’s in store for May and June?
We’ve just heard the news about the UK Retail Sales volumes in April up by 25% which on the surface looks promising. But what is on the cards for May? Well the simple answer is … NO ONE KNOWS… Unlike...
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Social Retail – The Art of Conversation
Here’s a copy of our recent feature in The British Retail Consortium’s The Retailer Magazine. We will shortly be announcing our Social Media Training Courses through the BRC Training Academy – it’s...
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Google reveals that 14% of all searches from the UK are made on a mobile phone.
Is Mobile the answer for UK High Street Retailers? We asked Google this week for their views on social retailing in the UK. Pete Doyle, Founder, SocialRetail.co.uk managed to secure an exclusive...
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Jive Talking ! .. The Intranet is Dead!
Very excited to see Jive start their first day trading today. Thanks to @bloombergwest for giving us the lowdown with CEO Tony Zingale . Jive is part of a new suite of social tools available for large...
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The SocialRetail.co.uk Interviews … Mark Price, CEO, Waitrose
Today we are launching the first in a new series of video interviews with successful top retailers in the UK. We start our series with an exclusive interview with Mark Price, Managing Director of...
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Survive Adapt and Grow … HTA Garden Futures 2012
The message was clear at this year’s, HTA Garden Futures Conference… we need to survive, adapt and then grow… When I spoke at last year’s conference, I must confess I had very little knowledge of the...
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Pin down your Social Marketing
I have just joined Social Retail. After studying Business Studies with Marketing at Bristol UWE, I have been involved with with several media companies each within niche markets. Since joining Social...
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Social Content versus Customer Engagement – is your Social Media Strategy...
Our Social Retail Engage service helps you to engage more closely with your customers on Social Media. It has been engineered just for multichannel bricks and mortar retailers by experienced retail...
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Will Retailers profit from local social media?
Are your shop floor staff engaging in local conversations with your customers or just ignoring local communities around your stores? This video below inspired me to set up Social Retail and help...
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Do you trust your staff to tweet?
When I meet a senior retail manager for the first time and explain that my company trains store colleagues to tweet live from the shop floor… I nearly always get the same reaction… ‘but how can you...
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What’s so special about Specialist Retailers?
Every retailer is different, but yet there are some basic similarities such as buying products at a cost price and then selling them at a higher price to create a gross margin. Some retailers have...
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Is Twitter convenient for convenience retailers?
Your local village and neighbourhoods are the new battle ground for retailers …. it used to be the high street, then out of town retail parks but now there’s a gold rush to convert pubs and petrol...
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